I am an avid shopper and a firm believer in that that consumer is what makes the company! I've always believed that and I wish more companies would focus more on the consumer and less about who can make the most money. Hello - you are not going to have money, if you are not making the consumers happy. Yes, I am the person who reaches out to corporate when things are not satisfactory. Even those big rigs that speed and cut people off - you bet I'll be the one calling to report. How can you not report that? What if a horrible accident happened? Wouldn't you feel guilty? If we as consumers do not take that step, then these big companies will continue to walk all over us, not giving a thought to the consumer and only looking at the dollar signs. Or some may actually care, but have no idea how their business is really being run because consumers do not speak up.
My husband and I run a small family run business. One we just started this year. Although we are new, we will never leave a customer unsatisfied! We will go above and beyond to ensure that we have a repeat customer - and not only a repeat customer, but one that will refer and bring other business to us. I am appalled when I write into a company (and most the time these are huge companies with billions of dollars) and they reply with; "I'm sorry, here's a 10% discount" - are you kidding me? You are a huge company and you are going to give an unhappy customer a percentage off? I'm also a couponer and bargain shopper; you can always find a discount somewhere.
Consumers - Speak up!! Write, call or email the company - let them know what your experience was so that someone else will not experience that. It does not always have to be a complaint. I've submitted many notes to a company about an employee what did go above and beyond, they def deserve recognition as well.
Companies - big or small - step up your game! Show your consumers that you really do value their business. If you get a complaint, don't give a percentage off - offer a gift card or product as not only as a "here I'm sorry" but to show how much you care about the customer, that you do want them to return and you do value their business. If they spent $40, offer a $100 gift card - go above and beyond! In reality, if you go above and beyond - that in return will only help the company, it won't be a loss, but a gain by gaining their service and referrals (you'll profit that $100 back and keep their service, it will pay for itself and then some) and the refection of you and the service you provide......
Disclosure: I was provided a Family Christian Store gift in exchange for this posting. Really is a great event as well as a great opportunity!
Pastors, this is your chance to come meet Mark Batterson, author of Grave Robber – How Jesus Can Make Your Impossible Possible. This is a FREE event and a Chick-fil-A breakfast will be served.
This is FREE, but limited seats are available and you must RSVP to (703) 330-7845 or 00157_manager@FamilyChrist
At our church, every year we send out a couple to start a church in a different city across the US and even send some overseas. We support them throughout their journey and know the struggles and emotional roller coaster it can send one one. This can not only affect the Pastor at hand, but their families as well. This is a great opportunity not only to meet Mark Batterson, but to reach out when those impossible times really seem impossible!
When - Next Wednesday, January 14th
Time - 8:30am EST
Location - Manassas, Virginia
RSVP - (703) 330-7845 or email 00157_manager@FamilyChrist
For more information visit their event page on Facebook
Are you still looking for that last minute gift? This has been something I have been eyeing for a very long time now. I use my smartphone to take all my pictures and I get so frustrated when I go to purchase prints because the pictures always look so blurry and fuzzy! A good camera is not something you can go cheap on, it just won't work. When it comes to cameras they saying "you get what you pay for" really does apply. So you're probably wondering where you can go for the best selection, knowledge and price. Best Buy is the go to store and ultimate destination for the latest cameras to capture your holiday memories.
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But hurry! Now through Saturday you can save $150 on this highly rated Canon EOS Rebel T5i at Best Buy. Visit Best Buy to learn more.
Have you been to Fresh & Easy lately? It's been totally revamped and looks amazing! So much more roomy too! If you in Vegas, then you will want to join us this Friday the 19th from 2-4pm for free food samples, live music, games and prizes!! I'll be working, but def going to be sending my husband! They have an amazing new hot food bar too! Fresh, made to order pizza's, hot soups and gourmet sandwiches!
This Friday! December 19th
7595 West Vegas, Las Vegas, NV 89107
Just in time for Christmas! The highly watched Peter Pan Live! Peter Pan Live will be available on DVD Tuesday, December 16th! Experience Neverland with Christoper Walken and Alison Williams! The DVD also includes "the making of".